30-Day Founding Plan Guarantee & Refund Terms
After Hours Prime is engineered to deliver immediate, undeniable financial yield for Austin MedSpas. Founding plan: $149/month. First month paid upfront. If it isn’t working for you in the first 30 days, I refund that month in full. No setup fee. 500 minutes/month included. Rate locked for as long as you stay. First 3 clinics only.
1. The 30-Day Full Month Refund Guarantee
100% Full Month Refund Guarantee: Test After Hours Prime live in your clinic for thirty (30) days. If it isn’t working for you in the first 30 days, the Founder of After Hours Prime will refund that first month ($149) in full. No setup fee, no hidden cancellation penalties, and no fine print.
2. Mutual Commitment & Performance Condition
To ensure absolute fairness and maintain mutual accountability, this guarantee requires that your practice activate call forwarding to your designated After Hours Prime concierge line during your after-hours or peak overflow hours during the 30-day evaluation window.
- Active Forwarding: Calls must be routed to your assigned concierge line so our AI has the opportunity to answer, triage, and qualify patients.
- Accurate Clinical Guidance: The clinic provides baseline treatment guidelines (starting pricing ranges, injector bios, accepted booking calendar) during onboarding.
- Zero Downside: In the rare event you feel After Hours Prime isn't working for your practice in the first 30 days, simply email [email protected] within the first 30 days and your $149 first month payment is refunded in full within 3 business days.
3. Month-to-Month Flexibility (No Lock-In Contracts)
Following the initial 14 days, your $149/month subscription renews month-to-month. There are no annual lock-in contracts or termination fees. You may cancel service at any time with a simple written notice to [email protected], and your concierge remains active through the end of your current 30-day billing period.
4. Grandfathered Founding Partner Rate Lock & Territory Exclusivity
Your $149/month rate is permanently grandfathered (standard rate: $299/mo) and includes strict Austin District Exclusivity (maximum 2 partner clinics per neighborhood: Westlake, SoCo, The Domain, Downtown, Tarrytown, Lakeway).
Compounding Asset Retention Rule: Because your concierge continuously fine-tunes a custom 90-day clinical memory model specific to your injectors and patient inquiries, continuous subscription is required to preserve your rate lock and district territory slot. If a clinic elects to pause or cancel service, their grandfathered $149/mo rate is forfeited, the custom-trained weights are decommissioned, and their district slot immediately releases to the Austin territory waitlist.
5. How to Initiate a Request
All refund and account inquiries are handled directly by the executive team with priority response:
Executive Contact: Founder of After Hours Prime
Direct Email: [email protected]
Response Time: Within 4 business hours
Processing: 100% refund returned directly to original payment method within 3 business days